Stage View |
Demand Generation
Prospect
Qualify
Develop
Solution
Proof
Close
Deploy
Support
Finalize evalua...
• Demonstrate c...
• Build proposa...
Review proposal...
Review initial ...
Review proposal...
Issue final pro...
Confirm verifia...
Key Step:
| Review proposal/SOW with services signature authority
Rationale:
| The Proposal/SOW Review Process is intended to assist the engagement manager with delivering a quality Statement of Work (SOW) to the customer. The Statement of Work is a contracting document identifying responsibilities of both organizations regarding responsibilities and scope.
| Guidance:
Services Signature Authorization Policy: Describes the approvals necessary before an SOW can be issued to a customer and/or partner. The policy describes conditions and approval levels depending on specific contract terms and price. For specific conditions and guidance, refer to the Services Signature Authorization Policy. SOW review process and guidelines: Offers a description of the SOW review process including process inputs, outputs, and process steps. This specific guidance for the SOW review can be found in Activity 3 and 4 of the Service Quality Assurance Guidleines document. The Services Quality Assurance site provides additional tools and templates for both Services Proposals and Statements of Works.
Samples & Templates:
Documents for this Key Step include: |
Links:
| Services Signature Authorization Policy - provides description of approvals necessary before an SOW can be issued to a customer and/or partner Service Quality Assurance Guidleines document - provides description of the SOW review process including process inputs, outputs, and process steps