| Solution Selling is about gaining access to the customer in a constructive and efficient manner and providing them with an integrated learning program that addresses their specific business needs. Microsoft and Microsoft Learning are committed to providing tools or “enablers”, including Microsoft Skills Assessments for Organizations and Software Assurance, that can help move stalled sales engagements and assist in overcoming client objections. Among the many benefits to the customer relationship, Microsoft Skills Assessment for Organizations serves as a means to uncover new opportunities, advance stalled customer engagements, and mitigate the risk for successful implementation. Training vouchers are an important customer benefit of Software Assurance, and can be redeemed at any participating Learning Solutions partner that is enrolled in the Software Assurance program. Leveraged in conjunction with Organizational Assessment as part of the sales engagement, vouchers can be used in many instances towards the training needs identified through the assessment process. Unlocking these benefits and making the customer aware of their value, positions Learning Solutions partners as integral players in addressing customer needs. By creating consultative selling engagements that include both sales people and trainers, the customer is presented with a complete solution that addresses their training needs for specific IT projects.
| Defining A Microsoft Learning Solution