Stage View |
Demand Generation
Prospect
Qualify
Develop
Solution
Proof
Close
Deploy
Support
Stage:
| Support
Stage Overview:
| During the Support stage, the goal is to finalize the support plan, execute it, and monitor progress by reviewing the deployment conditions of satisfaction with the customer.
Probability:
| N/A
Stage Objective:
| Finalize support plan, execute, and monitor progress
Verifiable Outcomes:
Verifiable Outcomes are mandatory results that must be achieved before an opportunity can move on to the next Sales Stage. |
Supportability review completed
Checkpoints:
Checkpoints are indicators that the opportunity v-team is progressing towards achieving the stage's Verifiable Outcome. |
Support plan reviewed with customer |  |
Feedback loop established with partner |  |
Conditions of satisfaction reviewed with customer |  |
Key Steps:
Key Steps are activities that need to be executed to achieve the Checkpoints and ultimately the Verifiable Outcome for the Stage. |
View Icon Legend
| Transition support ownership |  |
| Review support plan with power |  |
| Implement support plan |  |
| Monitor support plan progress |  |
| Confirm verifiable outcome and update Siebel |  |
Links:
| Diagram showing recommended functional ownership for sales stage activities: Show functional ownership diagram

Legend |
Customer interaction |
System |
Opportunity v-team interaction |
Evaluation Plan |
Proposal |
Sponsor Letter |
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