Live Meeting Add-in Pack (v7.5.2930.0) Readme 
September 11, 2006
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© 2005 Microsoft Corporation. All rights reserved.
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Welcome to Microsoft® Office Live Meeting Add-in Pack. This Readme contains important information about the Live Meeting Add-in Pack.

Requirements
Before installing the Live Meeting Add-in Pack, ensure that you meet the following requirements:
 
•	You must have a user account on a Live Meeting 2005 conference center. 
•	You must be logged on to your computer as a member of the Administrators group.
Operating System
•	Microsoft Windows® XP, Service Pack 1a or later
•	Windows 2000, Service Pack 4 or later
•	Microsoft Windows Server™ 2003
 
Supported Applications
•	Microsoft Office
1.	Office 2003 SP1 (Outlook®, Word, Excel, PowerPoint®, Project, and Visio®)
2.	Office XP SP3 (Outlook, Word, Excel, PowerPoint, Project and Visio)
3.	Office 2000 SP3 (Outlook, Word, Excel, PowerPoint and Project)
•	Messenger
1.	Windows Messenger 4.7 or higher (Windows Messenger 5.0 if you are running Windows XP SP2)
2.	MSN® Messenger 6.2 or higher
3.	Office Communicator 2005

Installation and Configuration
1.	Close all Office applications. The installer will close these programs for you, but you should close these programs first to preserve any work in progress.
2.	To download the file on this page, click the Download files below link, and then double-click LMAddinPack.exe. (Note: If you are a Live Meeting Administrator and want to programmatically deploy the Live Meeting Add-in Pack in your company, download and deploy the LMAddinPack.msi file.)
3.	Click Run. Any previous version of the Live Meeting Add-ins will be removed before the latest version is installed. Your current Live Meetings and any settings will be retained.
4.	After the Live Meeting Add-in pack has finished installing, the User Preferences dialog box is automatically displayed. If you had a previous version of the Add-ins installed and working, the information should already be correct. Otherwise, select how you will specify your login information.
If you know your user login and password:
a.	Click I use a User Login and Password to access Live Meeting. 
b.	Click Live Meeting URL, and then type the URL of your conference center (for example, https://www.livemeeting.com/cc/yourconferencecenter).
c.	Click User Login and type your Live Meeting User ID.
d.	Click Password and type your Live Meeting password.
If you don’t know your user login and password:
a.	Click I use an Intranet Portal to access Live Meeting.
b.	Click Portal URL and type the URL of your Intranet portal (for example, https://lmportal). When using the Intranet Portal, you must be logged in to the corporate network to schedule Live Meetings.
Note: When using the Intranet Portal, you must be logged in to the corporate network to schedule Live Meetings.
5.	To verify your login information, click Test Connection, and then click OK.
Note: You may be prompted to open and close Outlook before the Live Meeting Add-in for Outlook appears.

Functionality Overview
This section describes the functionality of the various Add-ins.
 
Live Meeting Add-in for Outlook
 
•	You can schedule a Live Meeting from Outlook by clicking Schedule Live Meeting.
•	You can specify Attendees and Presenters through the Attendees and Presenters dialog box. 
•	Two different invitations are sent: one to Attendees and the other to Presenters. 
•	You can specify Meeting Options and Meeting Options defaults.  
•	Meetings scheduled through the Live Meeting Add-in for Outlook are reflected in Live Meeting Manager. Likewise, meetings scheduled through Live Meeting Manager are displayed in your Outlook calendar. 
•	You can start a Meet Now meeting from Outlook. To invite Meet Now participants, you must send invitations from the meeting console. 
•	Organizers can schedule Live Meetings while offline (Microsoft Outlook 2003 only). Meeting requests are sent once the user is back online.
 
Live Meeting Add-in for Office Collaboration 
 
•	You can start a Meet Now meeting directly from Word, Excel, PowerPoint, Project and Visio (except for Visio 2000). The current document appears in an application sharing session.
 
Live Meeting Add-in for Instant Messaging 
 
•	You can start a Live Meeting from Office Communicator, Windows Messenger, or MSN Messenger. The recipient must have the Live Meeting Add-in Pack or the Live Meeting Add-in for Joining from Instant Messaging installed.
 
Known Issues
•	You cannot schedule recurring Live Meetings through Microsoft Outlook.
•	You cannot track attendee acceptance through the Tracking tab of Live Meeting requests.  
•	The Delegate Access functionality in Microsoft Outlook cannot be used in conjunction with the Live Meeting Add-in for Outlook.
•	To permanently delete a Live Meeting scheduled for a date in the past, you must click Remove From Service.
•	Requests from attendees for a new meeting time for a Live Meeting will not be recognized by Outlook.
•	You must specify a subject when scheduling a Live Meeting.
•	Auto-archiving does not work with Live Meetings. Live Meetings that have been auto-archived will reappear in your calendar as soon as Microsoft Outlook retrieves updates from the Live Meeting service. To permanently remove Live Meetings from your calendar, click Remove From Service. 
•	Live Meeting toolbar buttons that have been moved to the toolbar overflow area will not work. The recommendation is to position the toolbar so that all buttons are always displayed. 
•	You cannot schedule a Live Meeting on the service without having at least one address on the To: line. To work around this issue, add your own e-mail address to the To: line. 
•	Whenever you update a Live Meeting in Microsoft Outlook (for example, add people, update Meeting Options, etc.) you must send updates for the changes to be reflected on the Live Meeting service. 
•	Outlook 2000 users who have a POP account will send Live Meeting email invitations instead of meeting requests. To send meeting requests, users must chose Rich Text Format when composing messages.  This option can be found under Tools > Options > Mail Format.
•	Audio conferencing information may not be listed correctly if you have migrated from an earlier version of the Live Meeting service. Live Meeting 2003 had two free-form text fields in which many people stored their audio information. When the Live Meeting conference center was upgraded to Live Meeting 2005, the contents of those fields were inserted into some of the fields in the Audio portion of your Meeting Options. Depending upon how the original text was configured, this migrated information may not be valid. You can fix this by editing the Audio portion of the Meeting Options page in Live Meeting Manager.
•	The Live Meeting transport may be listed several times in your Microsoft Outlook Send/Receive dialog box. This can occur when Microsoft Outlook is downloading or updating the Outlook Global Address Book. This is not related to Live Meeting. The Live Meeting transport is simply one of the items waiting to be processed. When Microsoft Outlook completes processing the Global Address Book, the remaining items on the Send/Receive dialog box will be processed very quickly.
•	For this release, the synchronization schedule used by the Add-in for Outlook has changed. The Add-in now synchronizes meeting information user preferences once every 60 minutes. This has the following affects:
o	Any changes to the original meeting information that are applied by using the Live Meeting Manager will be reflected on each invitee's Outlook calendar within one hour when the Add-in synchronizes with the service. If the meeting organizer is not invited as an attendee or presenter then the organizer will not receive the updated meeting information via synchronization.
o	If the organizer sends an updated invitation again through the Live Meeting Manager, the meeting information will be updated when the attendees and presenters receive the new invitation. The organizer must be included as an attendee or presenter for their Outlook calendar to be updated with the new information.
o	A user can change default meeting options by using either the Outlook add-in or the Live Meeting Manager. If the user clicks Test Connection in the User Preferences, the changes are synchronized immediately; otherwise, they are synchronized within one hour.  

Basic Connectivity and Configuration Troubleshooting
 
To verify that the Live Meeting Add-in Pack is configured properly to communicate with the Live Meeting service:
 
1.	Click User Preferences on the Live Meeting toolbar in the supported Microsoft Office applications. (User Preferences is available from the Start menu for Office Communicator and Messenger users.) 
2.	Click Test Connection to see if the Live Meeting Add-in Pack can communicate with the Live Meeting service. 
a.	If it can, you will get a message that states: “Your Live Meeting login information was successfully verified.” 
b.	If it cannot, you will get an error message. Fix the issue described in the error message, and then click Test Connection again. 
 
To verify that your Live Meeting conference center is available:
1.	Browse to your conference center (i.e., https://www.livemeeting.com/cc/yourconferencecenter) and log in.  
2.	If you can log in, then the service is running. 
3.	If the service is not running, wait and try again later. 
 
Support
If you need additional help, go to http://www.livemeeting.com/ask.