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| Develop Documentation ( 3 : TS : 3 : 3.2 ) User Education Specialist
|  | Participating Roles Responsible: User Education Specialist Consult: Tester Developer Project Manager
### Overview Developing documentation for a product follows a similar process to developing the product. You must plan, develop, stabilize, and then release the documentation. Releasing the documentation is part of releasing a product. The remainder of the documentation development process is included here. # Entry Criteria Personas Personas are complete. Scenarios Functional specifications have complete scenarios based on personas. Iteration plan Iteration plan is complete. Functional specifications Specifications contain complete descriptions of the user experience. Working product builds Product builds exist that can be used to create content. # Activities
1 | Create Documentation Outlines | Create an outline of topics. Send the outline out for review by the team.
2 | Create Documentation Plan | Estimate resources and schedule. Determine documentation deliverables. Write documentation plan. Get sign-off from team.
3 | Write Documentation | Start by using the documentation template. Create wireframe from documentation outlines. Fill in content. Make logical connections from content to product builds, such as enabling F1 support.
4 | Edit Documentation | Review content against the project style guide. Edit for sense, organization, and completeness. Edit for consistency and mechanics.
5 | Perform Peer Review of Documentation | Assemble and distribute review. Collect and incorporate review comments.
6 | Test Documentation | Test procedures. Test F1 and help linking. Schedule and conduct help test pass. Correct problems found during testing.
# Exit Criteria
| Produce documentation for one or more of the following work products: Planning Guide, Deployment Guide, Installation Guide, Training Guide/Tutorials, Online Help, Maintenance Guide, Operations and Administration Guide, User Guide, Troubleshooting Guide, Disaster Recovery Guide (Information Security Guide), Software Development Kit, Partner/Extensibility Kit, or Marketing Materials.
© 2005 Microsoft Corporation. All rights reserved. MSF for CMMI Process Improvement: 1.00.0000.00 |