Overview |  | Roles |  | Work Items |  | Views |  | CMMI |  | Index |  | Glossary |

Project Portal
| See Also Corrective Action Plan Template |
| Track Corrective Actions to Closure ( 2 : PPQA : 2 : 2.1 ) ( 2 : PPQA : 2 : 2.2 ) Auditor
Activity: Track Corrective Actions to Closure
Auditor
|  |  |  | Governance |  |
|  | Participating Roles Responsible: Auditor Informed: Project Manager IPM Officer
### Overview Identify, plan, and track corrective actions to closure. Escalate corrective actions as needed. # Entry Criteria Corrective Action Change Request Corrective action change requests are active. When: As needed. # Sub-Activities
1 | Review Correction Action Query | Review the corrective action summary and drill-down report.
2 | Plan Corrective Action Resolution | Plan the resolution of the corrective actions. This includes a summary of the symptoms, a proposed symptomatic fix, a proposed root cause solution, estimates, and approvals.
2 | Escalate Corrective Action | Optional As needed, escalate the corrective action to the project manager or IPM Officer. Escalations can be based on severity/priority of the corrective action, untimely resolution, or number of corrective actions assigned to a single individual.
# Exit Criteria
| Corrective actions are tracked to closure.
© 2005 Microsoft Corporation. All rights reserved. MSF for CMMI Process Improvement: 1.00.0000.00 |